CAS Mail System
Password Recovery Guide
Users who have bound the National Network Identity Authentication APP can recover the password directly by following the password recovery process.
If the account has not bound the National Network Identity Authentication APP, please follow the steps below to recover the password.
APP Download
Search for "National Network Identity Authentication" in the app market on your phone and install the APP.
How can users who have not bound the National Network Identity Authentication APP recover the password?
Step 1
Contact the email administrator of your institute
If the account has not bound the APP and the password is forgotten, please contact the email administrator of your institute to apply for a password reset.
Step 2
Get the new password
Get the new password according to the handling result of the administrator, and change it in time to a personal password that meets the complexity requirements.
Step 3
Complete the binding with the APP
Open the link below, use the National Network Identity Authentication APP to scan the QR code, and complete the binding as prompted on the page.
National Network Identity Authentication Binding Entry
After getting the new password, please visit this link and use the National Network Identity Authentication APP to scan the QR code and complete the binding.